Joy In Service Award Winner Spotlight: Rochelle Totten

December 5th, 2015 | Posted by admin in Uncategorized

Rochelle Totten has been with Sunrise of Naperville North, IL, since 2003. Her joy in service is obvious when interacting with residents, their loved ones and team members. She is a shining example of the Sunrise mission, to champion quality of life for all seniors and is equally guided by our Principles of Service on a daily basis. Rochelle is caring, committed and consistent with everything she does at the community.

She not only has a serving heart for our residents, but is also there for fellow team members. Rochelle is a jack of all trades and can be found playing card games with residents in the bistro or giving them manicures in the salon. Her actions have earned the respect of team members who consider themselves lucky to work alongside her.

In one recent scenario, team members noted that a resident who had just moved in to the community soon met Rochelle. She gave the new resident a Sunrise “make-over” to welcome him to his new home, which gave the man confidence and made him more comfortable meeting new people! It is the little things like this that show how much Rochelle loves her job. She always preserves residents’ dignity and nurtures their spirits by keeping their needs top of mind.

Rochelle’s dedication does not go unnoticed! #SunriseThanksYou!
Source: Sunrise Senior Living

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