We are thrilled to share that Sunrise of Gurnee, IL, was recently recognized with a 2018 Gold—Excellence in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL)! Sunrise of Gurnee is one of just four centers nationwide to be recognized with Gold this year and is among the first two assisted living centers ever to receive the honor.
The award, which is modeled on the core values and criteria of the Baldridge Performance Excellence Program, is the final and most prestigious of three progressive levels within the AHCA/NCAL National Quality Award Program. Nationwide, Sunrise has received the most overall Bronze, Silver, and Gold Quality Awards of any senior living provider.
“Our team members at Sunrise of Gurnee have demonstrated an unwavering commitment to championing the lives of their residents, and we are proud to celebrate this rare and exemplary achievement," said Sue Coppola, chief clinical officer for Sunrise. “This recognition further validates our systematic, evidence-based approach to personalized care, as we continue to promote the overall health and wellness of the seniors we serve.”
In the National Quality Award Program, trained examiners review each member application to determine if the center has met the criteria. The Gold Award recognizes long-term and post-acute communities who show superior performance in areas including leadership, strategic planning, and customer and staff satisfaction.
“This National Gold Award is a symbol of Sunrise of Gurnee’s efforts to bring families high-quality care and service according to a commitment based on the ideals of continuous process improvement, which we know helps provide positive outcomes,” said Alana Wolfe, National Director of Performance Excellence for Sunrise. “This award is no small feat, and I am so proud of our team for reaching this incredible accomplishment.”
To see the full list of Sunrise communities who have won National Quality Awards, visit our website.
Congratulations to Sunrise of Gurnee!
Source: Sunrise Senior Living